Archive for December, 2011

Two Things

I wanted to give a reminder to all Mozilla Triagers that I have two active surveys about Mozilla Triage. The first is about general Triage Demographics and suggestions, and the second is specific to communication. If you haven’t taken these surveys, it would be a great service to me if you would take a few minutes and fill them both out. They are 100% anonymous and the responses I have received so far have been very helpful. If you have taken on and not the other, both are equally important. Thank you to all who have responded already!

Second, Justin Dolske blogged yesterday about an AWESOME experiment. As many of you will know, I have suggested using a separate product or component to filter through Untriaged bugs. It appears that idea is coming to fruition. I suggest you read Justin’s blog to get the whole scoop. Thank you Justin, Glob and everyone else for trying to make Triager’s work easier!

One More Survey

Thank you for the response to survey I posted a few hours ago. I’ve already got helpful feedback and more is coming in. In the meantime, I’ve got one more short one that is probably even more important. The issue of communication in the Triage community is something that I feel needs to be improved, so I’m calling out for input.

The Communication Survey is here. And if you haven’t filled out my first Triage Survey, please go here.

Calling all Triagers

I know I’ve been silent the past few months, but haven’t been still. I’ve written up simple summaries of several of my Triage ideas on the Mozilla wiki. You can read them Here, Here, Here, Here, Here and Here. I’m looking for feedback and suggestions, so feel free to leave them in the comments and/or the wiki talk pages.

I have created a very simple survey that I would GREATLY appreciate if anyone who has participated in Triage past or present would fill it out. It is 100% anonymous, and I am simply looking for honest feedback. Do you feel triage is a waste of time, do you think it is just fine, do you think it needs to be fixed, whatever you have to say about it, I want to hear. Please also feel free to share the survey link to anyone that you think might have an interest. The results are mainly for me (I’m not doing this at anyone’s request) so I can answer a few questions of my own, and hopefully gain some new ideas.

The Survey is Here. Thank you all!